If you are getting the "not available in your location" error message, that could mean that you're trying to play the game out of the United States or from the one single U.S. state: Washington, where Stardust is not available.
However, if you are playing the game in Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, or Wyoming and are getting the the "not available in your location" error message, then it could be due to:
- You have not enabled allow location access on your device
- You might have a network issue i.e. bad Wi-Fi
- You’re trying to connect via unstable public Wi-Fi i.e. at the airport or a park
- You’re trying to connect via guarded Wi-Fi i.e. at work
- You’ve enabled GPS spoofing software
If it’s none of the above or you’ve tried everything and about to throw your device out the window, don’t fret, stay cool, we’re here to help. Just send us an email to firstname.lastname@example.org along with your B Connected number, and will get one support team member to personally assist you.