There may be several reasons why Stardust may crash, freeze, or have other technical issues. If you've been playing for more than one hour consecutively, then there is a greater chance of this happening. Try the below tips to improve the performance of Stardust:
- Double-check that your device has enough battery life. Playing with low battery life requires your device to work much harder to run Stardust. It’s recommended that you play Stardust after your device’s battery is fully charged.
- Close all applications. When you exit an app, the app does not close automatically. For some issues, including game crashes, it is a good idea to close all applications running in the background to free up your device’s resources.
- If you're still having trouble, try restarting your device. Apple also recommends restarting after installing any application. Follow the below steps to restart an iPad or iPhone.
- To restart your device, hold the Sleep/Wake button on the top or side of your device for 5 seconds. Run the slider across the screen to power off. For iPhone devices without a home button– press “Settings” then “General” and scroll down to press “Shut down”. Wait 30 seconds, then start the device again by holding and pressing the Sleep/Wake button. Start Stardust again.